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We know how critical turnaround is to you. Meeting your deadline without compromising quality or value is one of our high priorities. So is giving you an honest and reliable turn time estimate.
Our average turnaround is 12 to 15 business days from the time we receive your materials. This assumes a quick "okay" from our preflight specialist and a minimum of alterations. Reprints are generally completed in 10 business days or less.
If you have special scheduling needs, we will work with you on a job-by-job basis to ensure that your deadlines are fulfilled.
Sometimes preflight technicians find something in your materials that must be adjusted before the project can move forward. In such instances, we'll call you immediately and discuss the matter with you so that a quick resolution can be achieved. Because we cannot move forward with the project until the matter is resolved, the turnaround clock may not start ticking.
Our stated turnaround assumes a minimum of alterations. Should you require a large number of changes during the proofing stage, the turn time will probably be pushed backward. We strongly urge you to thoroughly proofread and edit your materials before you submit them to us. Alterations at the proofing stage can be costly in terms of both time and money.
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